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Privacy Policy

Last updated: 9/29/25

Excel AI Agency (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website https://excelaiagency.com, interact with our services, or engage with our AI-powered solutions.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, company name, or any details you provide when filling out forms, booking a demo, or contacting us.

  • Usage Data: Information on how you interact with our site (e.g., pages visited, time spent, links clicked).

  • Technical Data: IP address, browser type, operating system, and device information.

  • Cookies & Tracking: We use cookies and similar technologies to improve user experience and analyze website performance.

2. How We Use Your Information

We use collected information to:

  • Provide, operate, and improve our services.

  • Respond to inquiries, demo requests, and support questions.

  • Send marketing and service-related communications (you may opt out at any time).

  • Personalize your experience with our AI and CRM tools.

  • Comply with legal obligations.

3. Sharing Your Information

We do not sell or rent your personal information. However, we may share data with:

  • Trusted Service Providers: Third-party tools such as CRM platforms (GoHighLevel), email services, or analytics providers that help us deliver services.

  • Legal Requirements: If required by law, regulation, or legal process.

  • Business Transfers: In the event of a merger, acquisition, or sale of assets.

4. Cookies & Tracking

We use cookies to:

  • Remember preferences and improve user experience.

  • Track analytics to understand website performance.

  • Support marketing campaigns.

You can control or disable cookies through your browser settings.

5. Data Retention

We retain personal information only for as long as necessary to:

  • Fulfill the purposes outlined in this policy.

  • Comply with legal, tax, or accounting requirements.

6. Your Privacy Rights

Depending on your location, you may have the right to:

  • Request access to the personal information we hold about you.

  • Request correction or deletion of your personal data.

  • Opt out of marketing communications.

  • Restrict or object to data processing.

To exercise these rights, please contact us at support@excelaiagency.com.

7. Data Security

We implement appropriate technical and organizational safeguards to protect your information against unauthorized access, alteration, or disclosure.

8. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices, and we encourage you to review their policies separately.

9. Children’s Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal information from children.

10. Updates to This Policy

We may update this Privacy Policy periodically. The updated version will be posted on our website with the revised “Last updated” date.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, contact us at:

📧 support@excelaiagency.com
📍 Social Media @excelaiagency 

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